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The European Union (EU) has informed Meta that it has breached EU rules by blocking rival AI chatbots from accessing WhatsApp

On 15 January 2024 , Meta restricted access to WhatsApp so that only its own AI assistant, Meta AI , could use the platform. The European Commission stated that WhatsApp is an important entry point for AI chatbots like ChatGPT to reach users and accused Meta of abusing its dominant position by blocking competitors. Meta spokespersons responded, claiming the EU had misunderstood the situation and that WhatsApp Business was not a key way for users to interact with chatbo

24 hours ago1 min read

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The European Union (EU) has informed Meta that it has breached EU rules by blocking rival AI chatbots from accessing WhatsApp